Shipping Policy

Shipping Policy – Charlotte & James Edinburgh

Processing Times

Please allow 1–3 business days (Monday to Friday) for us to process and dispatch your order. All parcels are shipped with a tracking number for your peace of mind.

Transit Times – United Kingdom

Shipping Method | Delivery Time Free Shipping | 5–10 Business Days Express Shipping | 2–4 Business Days

Delivery times begin once the order has been dispatched.

Carriers We Use

We work with trusted and reliable UK and international couriers:

• Royal Mail – Reliable nationwide delivery with detailed tracking
• Evri – Efficient domestic delivery across the United Kingdom
• DPD – Fast premium and express shipping services

Order Tracking

You can track your order at: 🔗 Track Your Order Use your tracking number or order number for real-time updates.

Important Notes

Delivery times are estimates and may vary due to customs checks, weather conditions, or courier delays. Business days exclude weekends and public holidays. All products are shipped from our international fulfilment centre.

Customer Service

For any questions or assistance, please contact us:

📧 info@charlotteandjames.com